Planning & Freight Forwarding

Operations is where everything comes together at Ewals Cargo Care: the movement of goods, direct contact with our customers, managing and coordinating our fleet, and solving unexpected challenges as they arise. 

It’s the core of our business. Here, we organise transport, resolve issues, and ensure we deliver on our promises. With over 1,800 colleagues and more than 5,000 trailers, we operate across Europe. We act swiftly, maintain oversight, and produce according to plan. 

Our Operations department is divided into five key areas: 

• Drivers & Warehousing 
• Planning & Freight Forwarding 
• Fleetcontrol 
• Customer Service 
• Procurement 

What is the essence of logistics? It’s about moving goods from point A to B to C. However, in reality, it’s rarely that straightforward. At Ewals Cargo Care, we oversee the entire multimodal process — including road, rail, and ferry transportation. When logistics become complex, that’s where we shine. 

Our strength is in seamlessly integrating different modes of transport: trailers that start on the road, switch to rail, and finish by ferry. Achieving this demands impeccable coordination, real-time tracking, and great flexibility – all of which we deliver. Weekly, we move over 5,000 trailers across Europe, supported by approximately 1,800 Operations staff. From strategically placed hubs, we respond swiftly, anticipate issues, and keep a constant watch on the flow of goods. Whatever challenges arise, we uphold our commitments to customers. 

Planning and Freight Forwarding require coordination and teamwork. Our planners oversee transport by road, rail, and water, ensuring each step integrates smoothly. 

Since transport often spans multiple countries and offices, each with distinct requirements, it calls for close coordination, clear ownership, and quick action. Planners rely on real-time data, communicate regularly with drivers and colleagues, and prepare for changes along the route, such as scheduled roadworks, traffic jams, strikes, or unforeseen road closures. 

Freight Forwarding facilitates international logistics by managing cross-border transport, including customs paperwork, regulatory compliance, and shipment execution. Leveraging our expertise and trusted partnerships, we provide efficient, professional service focused on quality and transparency.